322bet's Privacy Policy

322bet is an internationally licensed online gaming platform serving Bangladesh and users across the globe. Our 322bet Privacy Policy defines how we handle your personal data, what it is used for, and how you can stay in control of your information.

By using the 322bet website, mobile app, or any of our services, you are considered to have accepted the terms of this Privacy Policy. We believe every user has the right to know exactly what happens with their data — which is why this policy is written in plain, straightforward language, free of complex legal jargon.

This 322bet Privacy Policy may be updated from time to time. For any significant changes, we make every effort to notify users in advance. The latest version will always be available on this page.

322bet collects your information in several ways — directly from you, automatically, and sometimes through third parties. Below we detail exactly what types of data we collect.

322bet collects your data for clear and legitimate reasons. We never gather information unnecessarily, and what we do collect is never used beyond its stated purpose.

• To create, manage, and verify accounts — confirming identity as part of the KYC process is a legal obligation.
• To ensure safe and seamless payment processing — so that all deposit and withdrawal information is handled accurately.
• To prevent fraud, money laundering, and illegal activity — compliance with AML and KYC regulations is mandatory.
• To enhance your gaming experience — including personalized game recommendations and tailored offers.
• To provide customer support — so we can resolve your complaints and queries quickly and effectively.
• To comply with applicable laws and regulatory requirements — fulfilling our legal obligations as a licensed platform.
• To promote responsible gaming — by identifying signs of excessive play and providing the necessary support.

322bet never sells your personal data. That said, there are specific situations where sharing certain information is necessary to keep our services running and meet legal obligations.

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• Identity Verification Services: Minimal data is shared with licensed third-party verification providers to complete the KYC process.
• Analytics Services: Anonymous usage data may be shared with analytics tools to support platform improvement.
• Regulatory Authority: As part of our legal obligations, we may be required to share relevant information with licensing and regulatory authorities.
• Law Enforcement: Data may be disclosed to the relevant authorities in the event of a court order or legal obligation.

The 322bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve our service quality.

322bet uses industry-leading technology and processes to protect your personal and financial information. Our security infrastructure is built on the best practices in the industry.

• 256-Bit SSL Encryption: All data transmissions are secured with the highest-grade SSL encryption.
• Secure Server Infrastructure: Our servers are housed in secure data centers and monitored 24/7.
• Password Hashing: Your password is never stored in plain text; a strong hashing algorithm is used at all times.
• Two-Factor Authentication (2FA): Two-factor authentication is available as an added layer of security for your account.
• Regular Security Audits: Regular security audits are conducted by third-party specialists.
• Staff Training: Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.

322bet does not store your data indefinitely. Specific retention periods are set for each type of information, determined by legal requirements and business purposes.

• Account Information: For the duration of the active account and a minimum of 5 years after closure — as required by legal and regulatory obligations.
• Financial Transaction Data: 7 years from the date of the last transaction — as required under Anti-Money Laundering regulations.
• KYC Documents: Up to 5 years after account closure — a regulatory requirement for licensed platforms.
• Gaming History: For the duration of the active account and up to 2 years after closure.
• Marketing Preferences: Deleted as soon as you withdraw consent or upon account closure.

Every registered user on the 322bet platform has certain fundamental rights over their own data. We respect those rights and provide assistance as promptly as possible.

322bet strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal data from minors. Protecting children online is our highest priority.

• Age verification is mandatory during the registration process.
• Age verification documents are reviewed as part of the KYC process.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• To learn about parental control tools, visit our Responsible Gaming See page.

322bet may update this Privacy Policy from time to time. Changes may be driven by legal updates, new service launches, technical improvements, or changes in our operations.

• For any significant changes, we will send a notice to your registered email address.
• The "Last Updated" date at the top of the page will always be kept current.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request account closure at any time.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to our dedicated Privacy Team.